Frequently Asked Questions

On this page you will find a compiled list of frequently asked questions about underground pet fence systems. If your question is not listed below, feel free to contact our knowledgeable customer service representatives at 813-769-2459

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• Q: Can I have more than one pet using one underground pet fence system?

• A: Yes, additional collars/receivers will have to be purchased though.

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• Q: Will my pet be harmed from the correction given?

• A: No, the technological advances in the industry have constructed systems for every type pet. As long as you purchase the right system for your pet, your pet will not be harmed.

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• Q: How often is it necessary to change the batteries on an underground fence system?

• A: It depends how often your pet receives the correction. A set of batteries usually last for a few months. It is advised that you check the batteries on the collar every couple weeks.

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• Q: Is it safe for my pregnant dog to wear the receiver?

• A: It is not recommended to have your pregnant dog use the receiver.

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• Q: How long is the touring process for an underground fence system?

• A: The training process should not take any longer than a few weeks. It all depends on the pet.

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• Q: Can I adjust the amount of correction my pet receives?

• A: Yes, all underground fence systems have a feature where you have the option of adjusting the correction given out.

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• Q: What happens if my dog stays outside the safe-zone for too long?

• A: All models we sell have an emergency shut off feature that shuts off if the correction is given for an extended amount of time.

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• Q: How long should I wait till I start training my puppy?

• A: You should wait until your pet is at least 6 months old before it starts training on an underground fence system.

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• Q: Can I have my cat use an underground fence system?

• A: Yes, cats also use underground fence systems.

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• Q: What are the safes places to mount the transmitter?

• A: We recommend putting the transmitter in the garage or shed.

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